FAQ

Frequently asked questions

I would like a footstools or cushion of a different size to those online, is this an option?


Of course! We welcome any bespoke orders. Please get in touch via the 'Contact Us' page or using the email address, and we will get back to you to discuss how we can help




How long will my order take to arrive?


We aim to dispatch all 'in stock' items within 5 working days, however items which were not in stock or are bespoke orders may take slightly longer. Shipping times will be approx 3 working days from dispatch and is dependant on the courier




How should I clean my items?


The fabric we use is predominantly wool, so care must be taken when cleaning any of the products. Cushion covers can be carefully removed and gently hand cleaned. Footstool covers are non-removable, but can be lightly hand cleaned if required.





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